Shop Zenova Wellness: Privacy Policy
Last Updated: April 2026
At Shop Zenova Wellness, we respect your privacy and are committed to protecting the personal data you share with us. This policy outlines how we collect, use, and safeguard your information when you visit our store or make a purchase.
1. Information We Collect
To provide a premium shopping experience, we collect the following:
- Order Information: Name, billing/shipping address, payment information, email address, and phone number.
- Technical Data: IP address, browser type, and device information collected via cookies to improve site performance and security.
2. How We Use Your Information
We use your data strictly for business purposes, including:
- Fulfilling Orders: Processing payments and arranging freight shipping for your equipment.
- Communication: Sending order updates and responding to your inquiries via phone (505-652-2224) or email.
- Security: Screening orders for potential risk or fraud to protect our customers and our business.
3. Sharing Your Data with Third Parties
We only share your information with essential service providers to fulfill your requests:
- Shipping Partners: We share your contact details with freight carriers to schedule your delivery appointment.
- Authorized Manufacturers: As an Authorized Dealer, we may share your information with manufacturers to register your official product warranty.
- Legal Compliance: We may disclose information if required by law or to protect our legal rights.
Note: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Your Rights and Choices
- Access & Deletion: You may request a copy of the personal data we hold or ask us to delete it.
- Opt-Out: You can unsubscribe from communications at any time by contacting us directly.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your sensitive information during transmission.
6. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: 505-652-2224
- Email: info@shopzenovawellness.com
- Address: 852 Monarch Lane, Rochester, IN 46975