Shop Zenova Wellness: Terms of Service
Last Updated: April 2026
Welcome to Shop Zenova Wellness. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
1. Use of Website
By using this site, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
2. Product Accuracy and Pricing
- Authorized Dealer: We are an authorized retailer for all brands on our site. All products come with full manufacturer warranties.
- Price Errors: In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, we reserve the right to refuse or cancel any orders placed.
- Product Variations: High-end wellness equipment may have slight variations in wood grain or finish. These are not considered defects.
3. Order Cancellations
Because we process orders quickly with our manufacturers, cancellation requests must be made within 24 hours of purchase. Orders cancelled after they have been processed or shipped will be subject to our Return Policy, including applicable restocking and freight fees.
4. Payments and Security
All payments are processed through secure, encrypted gateways. We do not store your full credit card information. We reserve the right to verify any high-value order via phone or additional identification to prevent fraud.
5. Limitation of Liability
Shop Zenova Wellness shall not be liable for any direct, indirect, or incidental damages resulting from the use or inability to use our products. It is the customer's responsibility to consult a medical professional before starting any new wellness regimen, such as infrared sauna or cold plunge therapy.
6. Governing Law
These terms are governed by the laws of the State of Indiana, and any disputes shall be resolved in the courts located in or near Rochester, IN.
7. Contact Information
Questions about the Terms of Service should be sent to us at:
- Phone: 505-652-2224
- Email: info@shopzenovawellness.com